![]() ![]() There are many reports of contractors being charged after canceling. Canceling your subscription can be difficult and refunds hard to get.Just do a google search for “Homeadvisor reviews”. Homeadvisor is notorious for having terrible customer service.Since the service is free for homeowners, a lot of leads are people who aren’t serious (tire-kickers).The job often goes to the first caller (see Homeowner Con # 2). Leads are sold to multiple contractors so the competition is heavy.You have to pay for leads even when they don’t turn into paying jobs.I’ve heard recorded calls where Homeadvisor salespeople will call contractors without stating who they are. If you are the only professional in your market, you will get more leads.Building a Homeadvisor profile can help unestablished businesses get found on Google searches even if they don’t have their own website.There have been reports of good leads being purchased from Homeadvisor.Contractor reviews on Homeadvisor are cherry-picked by Homeadvisor per their review guidelines and are not always objective.The pre-screening process can result in a false sense of security for homeowners and lead them to believe they don’t need to run their own screening process.Sometimes matches are made with contractors that aren’t local.Some homeowners complain about getting too many calls and emails as soon as they submit their information.Upon signing up, personal information is sold to multiple contractors, often within minutes of completing the form.Appointments can be scheduled online without the need to directly contact the contractor.It takes some of the due diligence out of having to reach out to multiple contractors and check their referrals. ![]()
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